Recurrent Neural Learning for Helpdesk Call Routing

Garfield, Sheila and Wermter, Stefan (2002) Recurrent Neural Learning for Helpdesk Call Routing. In: Proceedings of the International Conference on Artifical Neural Networks.

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Item Type: Conference or Workshop Item (UNSPECIFIED)
Depositing User: Rachel Webb
Date Deposited: 13 Jan 2010 10:48
Last Modified: 04 Apr 2012 13:24
URI: http://sure.sunderland.ac.uk/id/eprint/65

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