Close menu


Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Do Competency Frameworks Influence Business Performance? An Empirical Study of the Nigerian Banking Sector

Adefe, Kalama, Watson, Derek and Liddle, Joyce (2019) Do Competency Frameworks Influence Business Performance? An Empirical Study of the Nigerian Banking Sector. International Journal of HRD Practice, Policy and Research, 4 (1). ISSN 2397-4583

Item Type: Article


The competency-based management system has grown to become one of the most influential HRM tools of the 21st century. However, there remains limited empirical data addressing the relationship between the adoption of a competency framework and organizational performance. The study reported upon in this paper is based within the Nigerian banking sector. A qualitative methodological approach was adopted, employing interviews with employees of the top ten high street banks in Nigeria. The result of the field data was subsequently analyzed using NVivo in order to achieve the aim of the research. The findings revealed that competency-based management frameworks are being used and that indeed they are a key management tool within the selected Nigerian banks. Importantly, the findings clearly suggest the adopted competency frameworks are having a positive impact on the banks’ performance.

PDF (Academic paper)
2019 IJHRDPPR-Vol-4-No-1-Nigeria-4.101-16.11.18-1.pdf - Published Version
Available under License Creative Commons Attribution Non-commercial.

Download (677kB) | Preview

More Information

Depositing User: Derek Watson


Item ID: 11431
Identification Number:
ISSN: 2397-4583
Official URL:

Users with ORCIDS

ORCID for Derek Watson: ORCID iD

Catalogue record

Date Deposited: 06 Jan 2020 12:19
Last Modified: 16 May 2022 12:59


Author: Derek Watson ORCID iD
Author: Kalama Adefe
Author: Joyce Liddle

University Divisions

Faculty of Business, Law and Tourism


Business and Management

Actions (login required)

View Item View Item