This paper explores the impact of change on tutors and managers in 24 learning sites in England, in vocational courses at Level 1 or Level 2 1 in further education (FE) colleges and in basic skills provision in adult community education and workplaces. We discuss the views of these participants in the research project, The Impact of Policy on Learning and Inclusion in the Learning and Skills Sector, funded through the Teaching and Learning Research Programme (TLRP) of the UK Economic and Social Research Council (ESRC), in relation to other research on professionals in the sector. We then consider in turn the diversity in a group of tutors and managers we interviewed; their perceptions of the sources of change in their sector; and changes in the learner groups with whom they work. Three examples of changes affecting staff, and their responses to those changes, are then discussed, one from each of the research contexts: FE colleges, adult and community learning (ACL) and work‐based learning (WBL). We raise serious questions about the pace of policy‐led change, the management of change and professionals’ responses to turbulence in the sector, and stress the need to consider the impact on staff, and to listen to those who work closely with learners.