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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Why numbers, invites and visits are not enough: Evaluating the user experience in Social Eco-Systems

Hall, Lynne and Hume, Colette (2011) Why numbers, invites and visits are not enough: Evaluating the user experience in Social Eco-Systems. In: SOTICS 2011: Proceedings of The First International Conference on Social Eco-Informatics. IARIA, Barcelona, pp. 8-13. ISBN 978-1-61208-163-2

Item Type: Book Section


Social eco-systems are often evaluated through quantitative data that is automatically logged and analysed. However, where the user’s experience of social eco-systems is evaluated, more explicit intervention approaches are typical, with questionnaires, focus groups and user testing widely used, directly asking the user about their experience. User experience evaluation thus ruptures the social eco-system, occurring as a separate, discrete activity outside of that system. In this paper, we propose that evaluation should be part of the social eco-system adding value to the user experience. We outline an evaluation approach that has been applied within games-based learning environments where the evaluation is seamlessly embedded. We briefly outline our approach to generating and analyzing data highlighting its potential for social eco-system evaluation.

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Depositing User: Lynne Hall


Item ID: 1258
ISBN: 978-1-61208-163-2
Official URL:

Users with ORCIDS

ORCID for Lynne Hall: ORCID iD

Catalogue record

Date Deposited: 22 Mar 2012 10:23
Last Modified: 18 Dec 2019 15:32


Author: Lynne Hall ORCID iD
Author: Colette Hume

University Divisions

Faculty of Technology
Faculty of Technology > FOT Executive


Computing > Human-Computer Interaction

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