Training and Embedding Cybersecurity Guardians in Older Communities.

Nicholson, James, Morrison, Ben, Dixon, Matt, Holt, Jack, Coventry, Lynne and McGlasson, Jill (2021) Training and Embedding Cybersecurity Guardians in Older Communities. In: CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. ACM. ISBN 9781450380966

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Abstract

Older adults can struggle to access relevant community expertise when faced with new situations. One such situation is the number of cyberattacks they may face when interacting online. This paper reports on an initiative which recruited, trained, and supported older adults to become community cybersecurity educators (CyberGuardians), tasked with promoting cybersecurity best practice within their communities to prevent older adults falling victim to opportunistic cyberattacks. This initiative utilised an embedded peer-to-peer information dissemination strategy, rather than expert-to-citizen, facilitating the inclusion of individuals who would ordinarily be unlikely to seek cybersecurity information and thus may be vulnerable to cyberattacks. We report on ways the CyberGuardians used informal methods to create more aware communities, served as role models for behaviour change and indirectly improved their personal wellbeing. We discuss considerations for supporting CyberGuardians, including implications for sustainability and for replicating this model in other digital contexts, e.g., recognising misinformation or improving mental health.

Item Type: Book Section
Additional Information: ** From Crossref proceedings articles via Jisc Publications Router ** History: ppub 06-05-2021; issued 06-05-2021; epub 07-05-2021.
Divisions: Faculty of Health Sciences and Wellbeing > School of Psychology
SWORD Depositor: Publication Router
Depositing User: Publication Router
Date Deposited: 22 Jun 2021 09:02
Last Modified: 22 Jun 2021 09:02
URI: http://sure.sunderland.ac.uk/id/eprint/13499
ORCID for Ben Morrison: ORCID iD orcid.org/0000-0002-2738-6498

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