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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Recent Advances in Chatbot Algorithms, Techniques, and Technologies: DESIGNING CHATBOTS

Caldarini, Guendalina and Jaf, Sardar (2023) Recent Advances in Chatbot Algorithms, Techniques, and Technologies: DESIGNING CHATBOTS. In: Trends, Applications, and Challenges of Chatbot Technology. IGI Global, pp. 245-273. ISBN 9781668462348

Item Type: Book Section


Intelligent conversational computer systems, known as chatbots, have always been at the forefront of artificial intelligence. They are made to sound like humans in order for machines to communicate with humans. Because of the rising benefits of chatbots, numerous sectors have adopted them to give virtual support to clients. They are also used as companions and virtual assistants. Natural language processing and deep learning are two artificial intelligence disciplines that are used in chatbots. This chapter will examine current advancements in chatbot algorithms, approaches, and technologies that use artificial intelligence and/or natural language processing.

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Depositing User: Sardar Jaf


Item ID: 15712
Identification Number:
ISBN: 9781668462348
Official URL:

Users with ORCIDS

ORCID for Guendalina Caldarini: ORCID iD
ORCID for Sardar Jaf: ORCID iD

Catalogue record

Date Deposited: 01 Mar 2023 09:41
Last Modified: 20 Mar 2023 11:15


Author: Guendalina Caldarini ORCID iD
Author: Sardar Jaf ORCID iD

University Divisions

Faculty of Technology > School of Computer Science


Computing > Artificial Intelligence
Computing > Human-Computer Interaction

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