Abstract

Intelligent conversational computer systems, known as chatbots, have always been at the forefront of artificial intelligence. They are made to sound like humans in order for machines to communicate with humans. Because of the rising benefits of chatbots, numerous sectors have adopted them to give virtual support to clients. They are also used as companions and virtual assistants. Natural language processing and deep learning are two artificial intelligence disciplines that are used in chatbots. This chapter will examine current advancements in chatbot algorithms, approaches, and technologies that use artificial intelligence and/or natural language processing.