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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Recurrent Neural Learning for Helpdesk Call Routing

Garfield, Sheila and Wermter, Stefan (2002) Recurrent Neural Learning for Helpdesk Call Routing. In: Proceedings of the International Conference on Artifical Neural Networks.

Item Type: Conference or Workshop Item (UNSPECIFIED)
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Depositing User: Rachel Webb


Item ID: 65
ISBN: 3-540-44074-7
Official URL:

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Catalogue record

Date Deposited: 13 Jan 2010 10:48
Last Modified: 04 Apr 2012 13:24


Author: Sheila Garfield
Author: Stefan Wermter

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