Tourism and the Refugee Crisis in Greece: Perceptions and Decision-making of Accommodation Providers

Pappas, Nikolaos and Papatheodorou, Andreas (2017) Tourism and the Refugee Crisis in Greece: Perceptions and Decision-making of Accommodation Providers. Tourism Management, 63. pp. 31-41. ISSN 0261-5177

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This paper focuses on the tourism impacts of the 2015-16 refugee crisis in Greece. It examines the implications of the related publicity for the perception of Greece and the expected reaction of inbound tourists; the way refugees are regarded from a security and cultural aspect; the interaction between refugees and host communities; and the decisions made by the Greek tourism accommodation sector to face the crisis. Using fuzzy-set Qualitative Comparative Analysis the paper employs a nationwide survey of 811 tourism accommodation managers. The results reveal three configurations explaining the decisions of respondents characterized by refugee-centric orientation; the emphasis on the visitors-locals nexus; and the host communities’ behavioural impact on tourism. The paper also compares asymmetric with symmetric analysis highlighting the suitability of the former when dealing with complexity. The modelling exercise also steps forward from fit to predictive validity. The findings contribute to both managerial and methodological aspects of tourism.

Item Type: Article
Subjects: Tourism > Hospitality
Divisions: Faculty of Business, Law and Tourism
Faculty of Business, Law and Tourism > School of Business
Depositing User: Nikolaos Pappas
Date Deposited: 18 Dec 2017 11:26
Last Modified: 26 Feb 2021 15:49

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