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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

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Graham, Gary, Nisar, Tahir, Prabhakar, Guru and Meriton, Royston (2025) Chatbots in customer service within banking and finance: Do chatbots herald the start of an AI revolution in the corporate world? Computers in Human Behavior, 165. p. 971. ISSN 0747-5632

This list was generated on Mon Oct 13 12:39:14 2025 BST.