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Article
Moores, Shaun and Atkinson, Karen (2003) 'We All Have Bad Bad Days': Attending to Face in Broadcast Troubles-Talk. The Radio Journal International Studies in Broadcast and Audio Media, 1 (2). pp. 129-146. ISSN 14764504
Book Section
Moores, Shaun and Atkinson, Karen (2009) '"We All Have Bad Bad Days": Attending to Face in Broadcast Troubles-Talk'. In: Radio - Vol 1: Radio Theory and Genres. Routledge, London, pp. 81-102. ISBN 978-0-415-44864-2