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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Risk management: New services risk management - case study on the Greek hotel industry

Spanaki, Maria Zoi (2022) Risk management: New services risk management - case study on the Greek hotel industry. In: THE INC 2022 - Tourism, Hospitality and Events: Innovation and Resilience during Uncertainty, 22-24 June 2022, Limassol, Cyprus.

Item Type: Conference or Workshop Item (Speech)

Abstract

This study aims to highlight the meaning of the risk management sector and points out the
importance of recognizing it as an essential field for the global economy. This study is
specialized in the necessity of a new services risk management model to be established in the
tourism industry of the country and through an analysis of innovation and its impacts on
economic growth, the study proves the importance of accepting new services as a beneficial
challenge which will create a new perspective for the tourism industry. Taking into
consideration the limited literature sources about the topic, the contribution of this research
is reflected on the recommended alternation of risk management model steps to new service
management model. The literature gap is proposed to be covered through an analysis of
innovation processes and their correlation with the importance of establishing new services
and products into the Greek tourism.

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More Information

Depositing User: Mariza Spanaki

Identifiers

Item ID: 18188
URI: http://sure.sunderland.ac.uk/id/eprint/18188
Official URL: file:///C:/Users/mspan/Downloads/the-inc-2022-proc...

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Catalogue record

Date Deposited: 20 Sep 2024 14:34
Last Modified: 20 Sep 2024 14:34

Contributors

Author: Maria Zoi Spanaki

University Divisions

Faculty of Business, Law and Tourism

Subjects

Tourism > Hospitality
Tourism

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