The Palestinian Conflict and the Further IT Use from the Greek and Turkish Hotels
Uzunogullari, Serkan, Karadimitriou, Christina and Pappas, Nikolaos (2024) The Palestinian Conflict and the Further IT Use from the Greek and Turkish Hotels. Strategic Change. ISSN 1086-1718
| Item Type: | Article |
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Abstract
The current conflict in Palestine substantially affects tourism and hotel operations in the Eastern Mediterranean. The study examines the Palestinian conflict's effect on the hotel industry's willingness to further use Information Technology (IT) as a means for handling the crisis. Two nationwide studies were conducted in the hotels of Greece and Turkey. Each study includes the perspectives of a sample of 400 hotel managers and evaluates the chaordic systems and dynamics related to the Palestinian conflict and the further use of IT in the hotels. By employing fsQCA and NCA, both studies generated the same three solutions: (i) IT orientation, (ii) the Palestine effect, and (iii) IT externalisation. The study contributes to theoretical and methodological perspectives whilst providing several managerial implications concerning the IT-related strategic change of hotels due to the Palestinian conflict.
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More Information
| Additional Information: The AAM version is the peer reviewed version of the following article: Uzunogullari, S., Karadimitrou, C., Pappas, N. (2024) The Palestinian Conflict and the Further IT Use From the Greek and Turkish Hotels in Strategic Change which has been published in final form at [ https://doi.org/10.1002/jsc.2631]. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited." |
| Uncontrolled Keywords: chaordic systems Greece hotel industry IT use Palestine Turkey |
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| Depositing User: Nicholas Pappas |
Identifiers
| Item ID: 18599 |
| Identification Number: https://doi.org/10.1002/jsc.2631 |
| ISSN: 1086-1718 |
| URI: http://sure.sunderland.ac.uk/id/eprint/18599 | Official URL: https://onlinelibrary.wiley.com/doi/full/10.1002/j... |
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Catalogue record
| Date Deposited: 19 Dec 2024 09:30 |
| Last Modified: 06 Jan 2025 08:30 |
| Author: |
Serkan Uzunogullari
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| Author: |
Nikolaos Pappas
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| Author: | Christina Karadimitriou |
University Divisions
Faculty of Business, Law and TourismSubjects
Tourism > HospitalityActions (login required)
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