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Key workers in cancer care: Patient and staff attitudes and wider implications for role development in cancer services

Ling, Jonathan, McCabe, Karen, Brent, Sue and Crosland, Ann (2013) Key workers in cancer care: Patient and staff attitudes and wider implications for role development in cancer services. European Journal Of Cancer Care, 22 (5). pp. 691-698. ISSN 1365-2354

Item Type: Article

Abstract

The role of the key worker in cancer services was developed in the UK and is now being adopted more widely. Although this role arose out of national guidance, little is known about how it has been implemented, and there been no systematic attempt to investigate how the role is viewed by either patients or staff. This study used a qualitative approach to explore views of the impact of the key worker role in cancer care. Interviews were conducted with 15 staff and 15 patients. Generally, patients were very positive about the role, while staff felt it was just a renaming of their role, which they thought unnecessary. Several differences in the views of staff and patients emerged from the interviews. For example, staff felt the role should transfer to other members of the care team while patients wanted to keep the same worker. Potential reasons for this divergence in attitudes are discussed, and suggestions for the future development of the role made.

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More Information

Depositing User: Glenda Young

Identifiers

Item ID: 3926
Identification Number: https://doi.org/10.1111/ecc.12079
ISSN: 1365-2354
URI: http://sure.sunderland.ac.uk/id/eprint/3926
Official URL: http://onlinelibrary.wiley.com/journal/10.1111/(IS...

Users with ORCIDS

ORCID for Jonathan Ling: ORCID iD orcid.org/0000-0003-2932-4474

Catalogue record

Date Deposited: 16 May 2013 08:33
Last Modified: 20 Jan 2023 10:09

Contributors

Author: Jonathan Ling ORCID iD
Author: Karen McCabe
Author: Sue Brent
Author: Ann Crosland

University Divisions

Faculty of Health Sciences and Wellbeing
Faculty of Health Sciences and Wellbeing > School of Nursing and Health Sciences

Subjects

Sciences > Pharmacy and Pharmacology

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