Close menu

SURE

Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

How Taylorised is call centre work? The sphere of customer practice in Greece

Koskina, Aikaterini (2006) How Taylorised is call centre work? The sphere of customer practice in Greece. In: Developments in the Call Centre Industry: Analysis, Policy and Challenges. Routledge. Taylor & Francis, pp. 170-188. ISBN 0415357020

Item Type: Book Section
Full text not available from this repository.

More Information

Depositing User: Rachel Webb

Identifiers

Item ID: 652
ISBN: 0415357020
URI: http://sure.sunderland.ac.uk/id/eprint/652

Users with ORCIDS

Catalogue record

Date Deposited: 13 Jan 2010 10:49
Last Modified: 26 Apr 2012 13:02

Contributors

Author: Aikaterini Koskina

Actions (login required)

View Item (Repository Staff Only) View Item (Repository Staff Only)