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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Crisis Management Communications for Popular Culture Events

Pappas, Nikolaos (2019) Crisis Management Communications for Popular Culture Events. Event Management. ISSN 1943-4308

Item Type: Article

Abstract

Based on the conceptualisation of the existing literature, the aim of this article is to discuss the risk and crisis communication aspects in tourism with reference to popular culture events. It focuses on (i) the influence of potential crises in popular culture events on destination image and branding, (ii) the crisis marketing aspects that need to be considered from the event organisers and Destination Marketing Organisation (DMO) authorities, and (iii) the communications’ reaction of stakeholders in respective crises. From a theoretical perspective, its contribution deals with the provision of an understanding in terms of marketing communications in popular culture events when facing crises. Managerially, this paper contributes through the formulation of essential tools for crisis communications in the respective events, including both, external and internal marketing strategies.

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More Information

Depositing User: Nikolaos Pappas

Identifiers

Item ID: 10079
Identification Number: https://doi.org/10.3727/152599519X15506259855652
ISSN: 1943-4308
URI: http://sure.sunderland.ac.uk/id/eprint/10079
Official URL: https://www.ingentaconnect.com/content/cog/em/2019...

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Catalogue record

Date Deposited: 05 Nov 2018 11:41
Last Modified: 04 Feb 2020 16:10

Contributors

Author: Nikolaos Pappas

University Divisions

Faculty of Business, Law and Tourism
Faculty of Business, Law and Tourism > School of Business

Subjects

Tourism > Events Management

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