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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Clinicans' perceptions of the quality of outsourced radiology and actions taken around perceived imaging errors in practice

Graham, Yitka, Hayes, Catherine, Mehrotra, Pallavi, Spratt, Jonathan, Siddle, Kathryn and Cox, Julie (2018) Clinicans' perceptions of the quality of outsourced radiology and actions taken around perceived imaging errors in practice. European Radiology. pp. 1-6. ISSN 0938-7994

Item Type: Article


Outsourcing of radiological reporting services has fundamentally altered communication between radiologists and clinicians in clinical decision making, which relies heavily on diagnostic imaging. The aim of this study was to understand clinicians’ perspectives and experiences of interpretation of outsourced reports in clinical practice, if the author of imaging reports matters to clinicians, and actions taken to deal with perceived errors.
A printed survey was distributed to a purposive sample of 50 of the 250 senior medical and surgical staff of a large National Health Service hospital in the United Kingdom who regularly engaged with the Radiology Department between May – October 2017, representing 20% of this hospital workforce. The survey consisted of 10 questions examining clinicians’ opinions on radiology reporting, with comment options to encourage respondents to give further detail. Participants were requested to return the survey to the study investigators.

The survey elicited a 100% response rate (n=50). A constant comparative framework was used to guide analysis, revealing themes relevant to the ongoing inter-professional relationship between clinicians and radiologists. The disparity between in-house and externally sourced radiology reports and underlying issues of trust surrounding outsourced reports were the most significant themes identified.

This study found outsourcing of radiology reporting needs multi-disciplinary team availability regarding the interpretation and discussions around capacity for effective communication. It raises important issues around often under-acknowledged additional workloads imposed on in-house radiologists. There are financial and pragmatic clinical aspects in pathways of radiology practice which require further research and examination.

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Depositing User: Yitka Graham


Item ID: 10138
Identification Number:
ISSN: 0938-7994
Official URL:

Users with ORCIDS

ORCID for Yitka Graham: ORCID iD
ORCID for Catherine Hayes: ORCID iD

Catalogue record

Date Deposited: 12 Nov 2018 15:01
Last Modified: 30 Sep 2020 11:17


Author: Yitka Graham ORCID iD
Author: Catherine Hayes ORCID iD
Author: Pallavi Mehrotra
Author: Jonathan Spratt
Author: Kathryn Siddle
Author: Julie Cox

University Divisions

Faculty of Health Sciences and Wellbeing
Faculty of Health Sciences and Wellbeing > School of Nursing and Health Sciences


Sciences > Nursing

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