Designing Culturally Appropriate Responses to Culturally Influenced Computer Usage Behaviors

EL-Qirem, Fuad Ali and Gilbert, Cockton (2017) Designing Culturally Appropriate Responses to Culturally Influenced Computer Usage Behaviors. In: AHFE 2017: Advances in Cross-Cultural Decision Making. Advances in Intelligent Systems and Computing (610). Springer, pp. 227-235. ISBN 9783319607467

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Abstract

Cultural variables impact across a wide range of behaviours when interacting with computers. The Diamond Model provides an organizing structure for these variables and their instances from specific territorial cultures. Instances of cultural factors in Jordan impact at several levels on computer usage. Where such impact is adverse, culturally appropriate responses are required. Such responses need to be at the appropriate level from individual user behaviors, via organizational IT and work policies, national educational and economic policies, and global IT practices. We present examples of adverse interactions between cultural variables and computer users’ behaviors in Jordan and propose a range of culturally appropriate responses at the individual, organizational, national and global level.

Item Type: Book Section
Additional Information: Proceedings of the AHFE 2017 International Conference on Cross-Cultural Decision Making, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA
Subjects: Computing > Human-Computer Interaction
Computing > Information Systems
Computing
Divisions: Faculty of Technology > School of Computer Science
Depositing User: Gilbert Cockton
Date Deposited: 28 Oct 2020 12:16
Last Modified: 28 Oct 2020 12:30
URI: http://sure.sunderland.ac.uk/id/eprint/12743
ORCID for Cockton Gilbert: ORCID iD orcid.org/0000-0003-3689-1768

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