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Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.

Supporting Military Veterans: Insights from volunteers in North East England.

Pepper, Ian and Rogers, Colin (2022) Supporting Military Veterans: Insights from volunteers in North East England. Journal of Veteran Studies. (In Press)

Item Type: Article


The aim of this research was to explore motivations to volunteer as caseworkers with a United Kingdom (UK) based tri-service military charity, The Soldiers’, Sailors’ and Airmen’s Families Association (SSAFA). The research utilised a focus group and an online self-completion questionnaire administered to all active caseworkers across North East England.

Results indicate that previous military service, or colleagues serving in the military, is a strong factor in attracting people to volunteer. Motivations for volunteering as caseworkers were focused towards achieving emotional and altruistic goals, with many respondents identifying how they donated significant hours, and the majority wanting to use their existing knowledge and experience.

Whilst the findings from the research are limited to the sample population and should not be viewed as a definitive evidence-based insight of the voluntary role. The results should assist in informing future research and practice for the recruitment of SSAFA volunteer caseworkers.

Military Charity, Volunteers, Motivations, Attractions, Veterans

Journal of Veterans Studies Manuscript July 2022.pdf
Available under License Creative Commons Attribution Non-commercial No Derivatives.

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More Information

Depositing User: Ian Pepper


Item ID: 15051
Official URL:

Users with ORCIDS

ORCID for Ian Pepper: ORCID iD
ORCID for Colin Rogers: ORCID iD

Catalogue record

Date Deposited: 26 Aug 2022 14:22
Last Modified: 01 Jan 2023 03:38


Author: Ian Pepper ORCID iD
Author: Colin Rogers ORCID iD

University Divisions

Faculty of Education and Society


Social Sciences > Community and Youth Work
Social Sciences

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