Abstract

The use of mobile devices enables maintenance staff to gain access to information and services relevant to the task in hand in near real time and wherever some form of network access is provided. Essentially, mobile device users become mobile actors who dynamically interact with the physical environment, i.e. workplace, and supporting information systems, leading to faster response to events and an increased performance. This paper provides insight into the acceptance prospects and best practices of the mobile technologies in the area of maintenance. Furthermore, the potential financial impact is discussed as a key driver for the adoption of mobile technologies in the maintenance practice.