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Bauernfeind, Ulrike and Mitsche, Nicole (2008) The Application of the Data Envelopment Analysis for Tourism Website Evaluation. Information Technology & Tourism, 10 (3). pp. 245-257. ISSN 1098-3058
Mitsche, Nicole, Reino, Sofia, Knox, Dan and Bauernfeind, Ulrike (2008) Enhancing cultural tourism e-services through heritage interpretation. In: Information and Communication Technologies in Tourism 2008, Proceedings of the International Conference in Innsbruck, Austria. Springer, pp. 418-429. ISBN 978-3-211-77279-9