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"Incomplete Without Tech": Emotional Responses and the Psychology of AI Reliance

Biswas, Mriganka and Murray, John (2024) "Incomplete Without Tech": Emotional Responses and the Psychology of AI Reliance. TAROS. (Unpublished)

Item Type: Article

Abstract

The increasing integration of Artificial Intelligence (AI) technologies into daily life raises questions about our evolving relationship with technology. While quantitative studies have explored usage patterns and potential addiction-like behaviors, these models often fail to capture the depth of the psychological connection some individuals form with their devices. This mixed-methods study investigates the phenomenon of feeling "Incomplete Without Tech," exploring how reliance, trust, and emotional responses differ based on self-reported tech-nical savviness. Quantitative analysis revealed significant differences in reliance on AI-powered recommendations and predictions for the tech-savvy group, but not for general AI usage or habit formation. Qualitative analysis of open-ended responses unpacked themes of convenience, task-specific trust, and concerns over autonomy and accuracy. Crucially, narratives surrounding tech absence re-vealed strong negative emotions, including a sense of 'incompleteness' across tech-savviness levels. This suggests reliance on AI might extend beyond func-tional utility and fulfill psychological needs traditionally met by other means. Findings challenge the adequacy of addiction-based models and highlight the need for new frameworks to understand how AI might shape our sense of self, potentially influencing well-being and resilience in an increasingly tech-saturated world.
Keywords: AI reliance, tech dependence, Incomplete Without Tech.

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More Information

Uncontrolled Keywords: AI reliance, tech dependence, Incomplete Without Tech.
Depositing User: Mriganka Biswas

Identifiers

Item ID: 17911
URI: http://sure.sunderland.ac.uk/id/eprint/17911
Official URL: https://taros-conference.org/

Users with ORCIDS

ORCID for Mriganka Biswas: ORCID iD orcid.org/0000-0001-7573-4816
ORCID for John Murray: ORCID iD orcid.org/0000-0002-0384-9531

Catalogue record

Date Deposited: 29 Jul 2024 13:05
Last Modified: 29 Jul 2024 13:05

Contributors

Author: Mriganka Biswas ORCID iD
Author: John Murray ORCID iD

University Divisions

Faculty of Technology > School of Computer Science

Subjects

Computing > Artificial Intelligence
Social Sciences > Sociology

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