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Charlesworth, Alan, Gay, Richard and Esen, Rita (2007) Online Marketing: a Customer-Led Approach. Oxford University Press. ISBN 978-0199265855
Sunderland Repository records the research produced by the University of Sunderland including practice-based research and theses.
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Charlesworth, Alan, Gay, Richard and Esen, Rita (2007) Online Marketing: a Customer-Led Approach. Oxford University Press. ISBN 978-0199265855