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Halpin, Michelle (2025) From data to dashboard: blended approaches to engage our stakeholders and shape our services. In: SCONUL Sprint Conference 2025, 03/03/2025, The British Library, London. (Unpublished)
Grieves, Kay and Halpin, Michelle (2012) Adventures in Conversation: Nurturing Customer Relationships and Capturing Impact Through Service Culture Change. In: Internet Librarian International 12, 15 - 16 Oct 2013, Olympia Conference Centre, London, UK. (Unpublished)
Grieves, Kay and Halpin, Michelle (2012) Adventures in Conversation. Project Report. The University of Sunderland. (Unpublished)