SURE

Article

Farmaki, Anna, Pappas, Nikolaos, Kvasova, Olga and Stergiou, Dimitrios (2022) Hotel CSR and Job Satisfaction: A Chaordic Perspective. Tourism Management, 91. pp. 1-15. ISSN 0261-5177

Mitsche, Nicole (2014) A Benchmarking Framework for eTourism Capability of Destinations´ Industries. Journal of Hospitality and Tourism Technology, 5 (2). pp. 126-142. ISSN 1757-9880

Morton, Ian Joseph and Johnson, James Lee (2019) Planning for hospitable public spaces and the changing city: A content analysis of the city of Sunderland Unitary Development Plan. Hospitality and Society, 9 (3). pp. 267-290. ISSN 2042-7913

Pappas, Nikolaos (2014) Achieving Competitiveness in Greek Accommodation Establishments during Recession. International Journal of Tourism Research, 17 (4). pp. 375-387. ISSN 1099-2340

Pappas, Nikolaos (2019) The Complexity of Consumer Experience Formulation in the Sharing Economy. International Journal of Hospitality Management, 77. pp. 415-424. ISSN 0278-4319

Pappas, Nikolaos (2005) Highest Tertiary Tourism Education in the Island of Crete: Curriculum Reformation, Perspectives and Conflicts. Tourism Today, 5. pp. 56-67. ISSN 1450 - 0906

Pappas, Nikolaos (2018) Hotel decision-making during multiple crises: A chaordic perspective. Tourism Management, 68. pp. 450-464. ISSN 0261-5177

Pappas, Nikolaos (2015) Marketing Hospitality Industry in an Era of Crisis. Tourism Planning & Development, 12 (3). pp. 333-349. ISSN 2156-8316

Pappas, Nikolaos (2017) The complexity of purchasing intentions in peer-to-peer accommodation. International Journal of Contemporary Hospitality Management, 29 (9). pp. 2302-2321. ISSN 0959-6119

Pappas, Nikolaos, Caputo, Antrea, Pellegrini, Massimiliano, Marzi, Giacomo and Michopoulou, Eleni (2021) The complexity of decision-making processes and IoT adoption in accommodation SMEs. Journal of Business Research, 131. pp. 573-583. ISSN 0148-2963

Pappas, Nikolaos and Glyptou, Kyriaki (2020) Accommodation decision-making during the COVID-19 pandemic: Complexity insights from Greece. International Journal of Hospitality Management, 93 (FEB21). ISSN 0278-4319

Pappas, Nikolaos and Glyptou, Kyriaki (2021) Risk-induced Competitive Productivity (CP) in Times of Recession: a Chaordic Tourism Decision-making Perspective. International Journal of Contemporary Hospitality Management. ISSN 0959-6119

Pappas, Nikolaos and Michopoulou, Eleni (2019) Hospitality in a Changing World. Hospitality and Society, 9 (3). pp. 259-265. ISSN 2042-7921

Pappas, Nikolaos, Michopoulou, Eleni, Farmaki, Anna and Leivadiotaki, Emmanouela (2022) Chaordic Destination Image Formulation through Gastronomy Perspectives: Evidence from Greece. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (In Press)

Pappas, Nikolaos, Michopoulou, Eleni, Farmaki, Anna and Leivadiotaki, Emmanouela (2022) Chaordic Destination Image Formulation through Gastronomy Perspectives: Evidence from Greece. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (In Press)

Pappas, Nikolaos and Papatheodorou, Andreas (2017) Tourism and the Refugee Crisis in Greece: Perceptions and Decision-making of Accommodation Providers. Tourism Management, 63. pp. 31-41. ISSN 0261-5177

Spanaki, Maria Zoi, Papatheodorou, Andreas and Pappas, Nikolaos (2021) Tourism in the Post(?) COVID-19 Era: Evidence from the Hotel Sector in the North East of England. Worldwide Hospitality and Tourism Themes, 13 (3). pp. 357-368. ISSN 1755-4217

Book Section

Pappas, Nikolaos (2014) Consumer Preferences and Key Aspects of Tourism and Hospitality Marketing on Island Destinations. In: Consumerism in Business and Marketing: Concepts and Practices. IGI Global, pp. 244-263. ISBN 9781466658806

Pappas, Nikolaos (2016) Crisis Management in Tourism from Potential Terrorist Strikes: The Case of Crete. In: Epitome of Greek Tourism. Papazisi Publications, Athens.

Pappas, Nikolaos and Papatheodorou, Andreas (2021) Complexity in the Tourism and Hospitality Online Purchasing Process. In: Tourism Dynamics: New Perspectives and Changing Directions. Goodfellow Publishers, pp. 184-210. ISBN 9781911635932

Ray, Nilanjan, Das, Dillip Kumar, Chaudhuri, Somnath and Ghosh, Arindam (2015) Internet Use and Destination Preferences: Evidence from Crete and Cyprus. In: Strategic Infrastructure Development for Economic Growth and Social Change. IGI Global, pp. 218-236. ISBN 9781466674707

Sahidi, Bilan and Nadda, Vipin (2024) Corporate Governance and Sustainable Development. In: Governance Strategies for Effective Sustainable Development. IGI Global, pp. 51-64. ISBN 9798369330111

Reports, briefing/ working papers

Chambers, Donna (2016) T.H.E. Oracle: Department of Tourism, Hospitality & Events Issue 5. Other. University of Sunderland, Sunderland.

Conference or Workshop Item

Glyptou, Kyriaki and Pappas, Nikolaos (2023) Hotel Service: The road along the SDGs. In: Surrey 2023: Bringing hospitality, tourism, transport, and events back for good, 5-7 July 2023, Guildford, United Kingdom. (Submitted)

Pandi, Sophia and Spanaki, Maria Zoi (2024) The influence of Social Media Platforms on Casual Dining Restaurants in the Thessaloniki Region: The Management Perspectives. In: The INC 2024 Technology Enabled Competitiveness and Experiences in Tourism, Hospitaliy and Events, 05-07 Jun 2024, Amsterdam, The Netherlands. (Unpublished)

Pandi, Sophia, Spanaki, Maria Zoi and Watson, Derek (2020) Assessing food safety culture in the UK Food and Beverages sector in the Hotel Industry. In: THE INC 2020 - Tourism, Hospitality & Events - Revisiting value co-creation and co-destruction in tourism, hospitality & events, 10-11 Jun 2020, Leeuwarden, Netherlands.

Papatheodorou, Andreas and Pappas, Nikolaos (2013) The Generating Factors of Crises in Tourism and Hospitality: Discussing the Implications of the New Era. In: 5th International Scientific Conference “Tourism Trends & Advantages in the 21st Century”, 30 May – 2 Jun 2013, Rhodes, Greece.

Pappas, Nikolaos (2012) Economic Recession and Hospitality Marketing: The Case of Greece. In: 2012 Global Marketing Conference, 19 – 22 Jul 2012, Seoul, South Korea.

Pappas, Nikolaos (2018) The complexity of marketing activities in the sharing economy. In: Global Marketing Conference, 26-29 Jul 2018, Tokyo, Japan.

Pappas, Nikolaos and Zerva, Magdalini Violetta (2009) Marketing Island Destinations and their Hotels. In: 4th International Scientific Conference “Planning for the Future – Learning from the Past: Contemporary Developments in Tourism, Travel & Hospitality, 3 – 5 Apr 2009, Rhodes, Greece.

Spanaki, Maria Zoi (2024) Management of new procedures' implementations risks in the hotel industry: A case study from Crete, Greece. In: The INC 2024 Technology Enabled Competitiveness and Experiences in Tourism, Hospitaliy and Events, 05-07 Jun 2024, Amsterdam, The Netherlands.

Spanaki, Maria Zoi (2022) Risk management: New services risk management - case study on the Greek hotel industry. In: THE INC 2022 - Tourism, Hospitality and Events: Innovation and Resilience during Uncertainty, 22-24 June 2022, Limassol, Cyprus.

Spanaki, Maria Zoi (2020) To what extent does the All-inclusive system affect the industry of tourism? The case of hotels in Crete. In: THE INC 2020 : Tourism, Hospitality & Events : Revisiting value co-creation and co-destruction in tourism, hospitality & events, 10-11 Jun 2020, Leeuwarden, Netherlands.

Spanaki, Maria Zoi and Durmishllari, Ben (2019) Technology and Tourism- The Case of the Online Hotel Booking: How Satisfied do the Guests Feel From the Online Reservations’ Platforms? In: 3rd International Research Symposium in Tourism, Hospitality & Events : Impact, Innovation, Interdisciplinary, University of Sunderland, Sunderland.

Uzunogullari, Serkan, Karadimitriou, Christina and Pappas, Nikolaos (2024) Complexity Insights of Hotel IT Use and the Palestinian Conflict. In: THE INC 2024, 05-07 Jun 2024, Amsterdam. (Unpublished)

Book

Farmaki, Anna and Pappas, Nikolaos (2022) Emerging Transformations in Tourism and Hospitality. New Directions in Tourism Analysis . Routledge, Thames. ISBN 9780367616625

Pappas, Nikolaos (2007) Tourism. Institute of Contemporary Adult Education, Athens, Greece.

Pappas, Nikolaos and Bregoli, Ilenia (2016) Global Dynamics in Travel, Tourism and Hospitality. IGI Global, United States of America. ISBN 9781522502012

Pappas, Nikolaos and Farmaki, Anna (2021) Tourism Dynamics: New Perspectives and Changing Directions. Goodfellow Publishers. ISBN 9781911635932

Other

Uzunogullari, Serkan (2022) Hospitality in Movies. LearningonScreen.